KANTA PHUKET

Terms & conditions

Last updated · September 2026

Please read these terms carefully before making a reservation or using our services. By booking a table or visiting our restaurant, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing or using the KANTA PHUKET Restaurant website (kantaphuket.com), making a reservation, or visiting our establishment, you agree to be bound by these Terms and Conditions, our Privacy Policy, and Cookie Policy. If you do not agree to these terms, please do not use our services.

2. About Us

KANTA PHUKET serves modern Peranakan cuisine in Phuket Old Town. Family recipes more than 80 years old are served in a restored Sino-Portuguese shophouse.

  • Location: 23 Phangnga Rd, Talat Yai, Mueang Phuket, Phuket 83000
  • Operating Hours: 10:00 AM – 11:00 PM, daily
  • Contact: 092 269 1938

3. Reservations

3.1 Making a Reservation

Table reservations can be made through our website or by contacting us directly. A successful reservation displays a booking reference. Please keep this reference when contacting our team about your booking.

3.2 Standard Reservations

No deposit or online payment is required for a standard table reservation. Any prepayment for a separately arranged group booking or event will be agreed directly with our team.

3.3 Table Holding Policy

  • Tables are held for 15 minutes past the reserved time
  • If you're running late, please contact us to hold your table longer
  • After 15 minutes without contact, we may release your table to walk-in guests

3.4 Large Group Reservations

For groups of 8 or more guests, please contact us directly to arrange your reservation. Additional terms may apply, including:

  • Larger deposit requirements
  • Set menu options for efficient service
  • Extended cancellation notice periods

4. Changes and Cancellations

4.1 Modifying a Reservation

You may modify your reservation (date, time, party size) up to 24 hours before your scheduled visit by:

  • Replying to your confirmation email
  • Contacting us via the website contact form
  • Calling us directly at 092 269 1938

4.2 Cancellation Policy

Please contact us as early as possible if you need to cancel. Standard online reservations do not collect a deposit. Separately agreed event or group payments follow the terms confirmed with our team.

5. Dining Experience

5.1 Seating

Our restaurant has an intimate 36-seat dining room. While we accommodate seating requests where possible, specific table assignments cannot be guaranteed and are subject to availability.

5.2 Dietary Requirements & Allergies

We take food allergies and dietary requirements seriously. Please inform us when booking or upon arrival. Our kitchen handles:

  • Wheat and gluten
  • Dairy products
  • Eggs
  • Fish and shellfish
  • Soy products
  • Tree nuts and peanuts
  • Sesame

While we take precautions, we cannot guarantee a completely allergen-free environment due to the risk of cross-contact.

5.3 Guest Conduct

We strive to create a pleasant atmosphere for all guests. We reserve the right to refuse service or ask guests to leave if their behavior:

  • Disturbs other guests or staff
  • Is threatening, abusive, or discriminatory
  • Damages property
  • Violates any applicable laws

5.4 Children

Children are welcome at KANTA PHUKET Restaurant. Parents or guardians are responsible for supervising children at all times. Children must remain seated or under adult supervision for safety reasons.

5.5 Pets

Well-behaved pets are welcome in our outdoor seating area only. Please keep pets on a leash and ensure they do not disturb other guests.

6. Payment

6.1 Accepted Payment Methods

  • Cash (Thai Baht)
  • Credit/Debit Cards (Visa, Mastercard, AMEX)
  • Mobile Payment (PromptPay, TrueMoney, LINE Pay)

6.2 Pricing

All prices displayed are in Thai Baht (THB) and include applicable VAT. Prices are subject to change without notice. The price at the time of ordering applies.

6.3 Service Charge

We do not add a service charge to bills. Tipping is appreciated but not expected.

7. Photography and Social Media

You are welcome to take photographs for personal use. We occasionally photograph our restaurant, food, and events for marketing purposes. We avoid identifiable shots of guests without consent. If you appear in any published content and wish for it to be removed, please contact us.

8. Website Use

8.1 Intellectual Property

All content on this website, including text, images, logos, and design, is owned by or licensed to KANTA PHUKET Restaurant and is protected by copyright and trademark laws.

8.2 Permitted Use

You may use our website for:

  • Making reservations
  • Viewing our menu and information
  • Contacting us
  • Personal, non-commercial purposes

8.3 Prohibited Use

You may not:

  • Copy, reproduce, or distribute our content without permission
  • Use automated systems to access or scrape our website
  • Attempt to interfere with the website's operation
  • Use the website for any unlawful purpose

9. Limitation of Liability

To the maximum extent permitted by Thai law, KANTA PHUKET Restaurant shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Events beyond our reasonable control (force majeure)

Nothing in these terms excludes liability that cannot be excluded under Thai law, including liability for fraud or death/personal injury caused by negligence.

10. Indemnification

You agree to indemnify and hold harmless KANTA PHUKET Restaurant, its owners, employees, and agents from any claims, damages, or expenses arising from your breach of these terms or misuse of our services.

11. Governing Law

These Terms and Conditions are governed by the laws of the Kingdom of Thailand. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Phuket, Thailand.

12. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the modified terms.

14. Contact Information

For questions about these Terms and Conditions: